This Privacy Policy explains how InCare Appliances Pvt. Ltd. (“InCare”, “we”, “us”) collects, uses and protects your personal data when you visit our website and send us an enquiry about InCare Air. We handle personal data in line with India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”).
In short
We collect your name, email, mobile number and city only to respond to your enquiry and tell you about our launch. We don’t sell your data, and you can ask us to delete it at any time.
1. Who we are
InCare Appliances Pvt. Ltd. is a company registered in Ahmedabad, Gujarat, India. We decide why and how your personal data is used, which makes us the “Data Fiduciary” under the DPDP Act.
Registered office: [Registered office address], Ahmedabad, Gujarat- Email: [privacy@yourdomain.com]
2. What we collect
When you submit the Enquire Now form, we collect:
- Your full name
- Your email address
- Your mobile number
- Your city
When you browse the website, we may also collect basic technical information such as your device type, browser, IP address and the pages you visit. [Confirm whether the site uses analytics or cookies before publishing, and list them here.]
We do not ask for payment details, government ID numbers or any other sensitive information on this website.
3. How we use your data
- To respond to your enquiry by phone, email, SMS or WhatsApp
- To tell you when InCare Air is available in your city
- To understand interest by city so we can plan our launch
- To keep the website secure and working properly
We do not sell your personal data, and we do not use it for anything unrelated to your enquiry.
4. Your consent
We use your enquiry details because you agree to it when you tick the consent box and send the form. You can withdraw your consent at any time by writing to [privacy@yourdomain.com]. Once you do, we will stop contacting you and delete your details, unless the law requires us to keep them.
6. How long we keep it
We keep your enquiry details for up to [12 months] after you contact us, or until you ask us to delete them, whichever comes first. After that we delete them or make them anonymous.
7. How we protect it
We use reasonable security safeguards, including encrypted connections (HTTPS) and restricted access, to protect your personal data against loss, misuse and unauthorised access.
8. Your rights
Under the DPDP Act, you have the right to:
- Get a summary of the personal data we hold about you and how we use it
- Ask us to correct, complete or update your data
- Ask us to erase your data
- Withdraw your consent at any time
- Raise a grievance with us and, if you are not satisfied with our response, with the Data Protection Board of India
- Nominate someone to use these rights on your behalf if you are unable to
To use any of these rights, contact our Grievance Officer using the details below. We will respond within the time required by law.
9. Children
This website is not meant for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has sent us their details, contact us and we will delete them.
10. Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
11. Contact and Grievance Officer
Grievance Officer: [Full name]
InCare Appliances Pvt. Ltd., [Registered office address], Ahmedabad, Gujarat, India
Email: [privacy@yourdomain.com]